Incidents reported on status page for Screened https://status.screened.io/ https://d1lppblt9t2x15.cloudfront.net/logos/9597583e558e54a6a9da74e73d5d21f0.png https://status.screened.io/ en https://status.screened.io/incident/807911 Tue, 20 Jan 2026 08:58:00 -0000 https://status.screened.io/incident/807911#e394117326a4394a1ed039f627b0e7bf1ee8963f0fb70135434428a3a16a16df The issue has been resolved. From 2pm to 4:58pm GMT+8, some Screened services experienced partial downtime. Full access was restored by 4:58pm GMT+8. The root cause was traced to a third-party service disruption. After identifying the issue, we deployed a fix, restoring service. In the coming weeks, we will be expanding failover coverage to reduce the impact of similar disruptions. We know that downtime impacts your business, and outages like this are unacceptable. While we fell short this time, we're committed to learning, improving, and ensuring a more reliable experience moving forward. Thank you for your patience and trust in Screened. https://status.screened.io/incident/807911 Tue, 20 Jan 2026 06:00:00 -0000 https://status.screened.io/incident/807911#189326d7a86556d2660a97031116a83f771c9f151c9f49011068ce9bcebdc04e We are currently investigating issues reported with Screened services and are working to restore functionality as soon as possible. We will provide another update in 4 hours or as soon as more information becomes available. https://status.screened.io/incident/497320 Sat, 28 Dec 2024 15:54:00 -0000 https://status.screened.io/incident/497320#ee4b4a853e5d6256accb52d85c743a819a767aa0b8451021a1c836d24f70ab65 The issue has been resolved. From 11:12pm to 11:54pm GMT+8, Screened services were unavailable to all users. Full access was restored by 11:54pm GMT+8. The root cause was traced to a misconfiguration during one of our nightly updates. After identifying the issue, we rolled back the change, restoring service immediately. In the coming weeks, we will significantly refactor our delivery systems with added safeguards to prevent this class of outage from happening again: - Implementing additional pre-deployment tests to catch configuration errors before they go live. - Enhancing real-time monitoring to detect and alert on failures as they happen. We know that downtime impacts your business, and outages like this are unacceptable. While we fell short this time, we’re committed to learning, improving, and ensuring a more reliable experience moving forward. Thank you for your patience and trust in Screened. https://status.screened.io/incident/497320 Sat, 28 Dec 2024 15:20:00 -0000 https://status.screened.io/incident/497320#2c86fe853edeedc6cd04747e5a9c7b69d3157b7cb1ecdd0e6772b3eb7d704720 We are currently experiencing an outage for Screened services. We are currently investigating and working to restore functionality as soon as possible.